All times displayed for Europe/London timezone.

How to...get your projects featured in magazines
12:00 - 12:30
Features Editor
Kitchens, Bedrooms & Bathrooms

Getting your kitchen and bathroom design projects featured as case studies in magazines is fantastic marketing for you and your business - but how do you do it? Can you do it without hiring expensive PR firms? What information do editors need and how do you approach them?

How to...survive a recession and come out stronger
12:40 - 13:10

It's ten years since the start of the global financial crisis that triggered massive changes in the kitchen and bathroom sector. In this special discussion we talk to a panel of industry leaders from both supply and retail about how they managed the impact, what they learned from the process, and how the industry has changed as a result.

How to...find the best installers
13:40 - 14:10
British Institute of Kitchen, Bedroom and Bathroom Installation

In the recent kbb review Retailer Survey 2018, the biggest challenge independent kitchen and bathroom retailers said they face wasn't online pricing, or the service levels of their suppliers, it was finding good installers. So how do they attract the best talent and how do you keep them once you've got them?

How to...turn recommendations into profit
14:20 - 14:40
Managing Director
Brand Success

You know that customers who recommend your brand are highly valuable to your business. These customers typically create eight times their own lifetime value and help your business to generate sustainable profitable growth. So, how can more of these highly valuable customers be attracted, created and retained in your business? Chris will bring alive the steps that you can apply to achieve this.