During your career, did you ever experience prejudice, push-back or negativity from others? If so, how did you deal with it?
DB: To answer this question alone, I could write a book and mostly it would be done with humour as it feels like a time gone by. A few examples… in an interview I was asked ‘Are you on the pill?’ and ‘Do you use contraception?’ whilst this bloke chain-smoked, dripping in chunky gold chains. My answer was: ‘I am not on the pill and no I don’t use contraception, but you employ me I will be the best sales designer you have ever employed’ and many years later, when I left, he agreed that I had been the best he had ever employed. I’ve got loads of stories like this, but it was a lifetime ago and not relevant to current times. Now I am in control of my own business, I employ four women and seven men.
What advice would you give to a woman just entering into the KBB industry – how can she climb the ladder of success?
DB: I would always say: study study study. There is nothing more impressive than someone – male or female – with knowledge. Find a way to set aside time to learn and do your job as a woman never try to be like a man! The reason we are great is because we bring a different approach and mindset.
Are there any particular personal traits you’d say have helped you get to where you are today?
DB: I care and that’s what I feel makes me different to many others in my trade, I care about how my clients feel and if they get the best from all my team. I care they get the very best outcome from their home for their family, so caring is my strong point as people know by meeting me that I care about them.
Why is it important to have a mixed work force? Do you think diversity in the workplace can lead to better output/productivity/creativity?
DB: Super important to get a diverse group and this brings balance but also comfort to clients as not everyone suits communicating with a man or a women so having a choice helps too.
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